Front Office Agent position at 5-star Hotel in Althoff Hotel!

Detailed description

Working at the Althoff Seehotel Überfahrt - that means being a proud part of an excellent and committed team. It means being able to contribute your personality and individual skills. It means being encouraged, supported and valued. We look for a Front Office Agent to join our team!
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Duties & Responsibilities

  • Check-in & check-out of hotel guests
  • Acceptance of the switchboard
  • Recording, forwarding, processing of complaints according to Althoff standards
  • Actively selling rooms, upselling
  • Compliance with labor law and other legal regulations
  • Adherence to existing Althoff Hotels front office standards
  • invoice control
  • Concierge Services
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  • Accomodation: we do have several accomodation buildings in the vincinity of up to 10km which cost around 250-350€/month, mobility is a little bit of an issue as busses are running but not allday long and only with reduced services on weekends, so ideally we hire people with drivers licence / cars; they are reachable by bike however as we will have several weeks of snow in the winter season this is no all-year solution; many ccolleagues share rides but on a private basis; unfortunately there is no internet provided so each tennant has to arrange an individual contract with the phone company, however there are washing facilities in the buildings and either kitchenettes in the apartments or communal kitchen areas in some of the houses
  • A salary rate of around €2300 gross
  • Food: free of charge in staff cafeteria
  • Uniform: for chefs we provide full uniform incl. shoes and that is all washed by the hotel, for other positions we provide uniform (will be cleaned by the hotel) except shirts (to be washed individually)
  • Family & Friends rates
  • Employee referals are valued with 1000€ bonus
  • For each full calendar year additional pay for Christmas (50% of base /tarif salary paid in November) and vacation money of € 200/year
  • 25 days of vacation with a 5 days work week, amount of vacation days is rising with duration of tenure so after 3 year it reaches 30 days
  • No all in contracts! If salary is based on tarif / union level then no xtra hours included (so all xtra hours are written down and compensated in off time later on); if salary is above tarif / union level there will be a fixed amont of included xtra hours but with a limit
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  • Completed training in the hotel industry in the upscale hotel industry
  • Good communication skills, high commitment and great ability to work in a team
  • Very good knowledge of German and English
  • Basic knowledge of using Fidelio Suite 8 and common PC applications is desirable
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Local info

Althoff Seehotel Überfahrt am Tegernsee, only 45 minutes by car from Munich in Rottach-Egern, offering everything and more for a perfect time. Among other things: one of the most beautiful spas in Europe and award-winning star cuisine. The property includes 53 suites and 123 rooms with charming flair offer with their own terraces and balconies a wonderful view of the mountains or Lake Tegernsee. Five award-winning restaurants await you at Lake Tegernsee: creative experience cuisine awarded with 4 hats in Gault & Millau in the Restaurant Überfahrt by 3-star chef Christian Jürgens, Italian cuisine awarded with 2 hats in Gault & Millau in the Il Barcaiolo restaurant, the best of the Alpine region in the Egerner Bucht, relaxed hut atmosphere in the Fährhütte14, each awarded with 1 hood and our traditional delicacies in the Bayernstube.

The Tegernsee Valley is something very special. Not only because of one of the cleanest lakes in Bavaria. Not only because lush green meadows unite here optically perfectly with the white-blue sky. And not only because traditional costumes and traditions are cultivated here like hardly anywhere else. Here people like to celebrate, laugh and live together - honestly, heartily, gradaus. The property is located only 45 minutes by car from Munich in Rottach-Egern.

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Althoff Seehotel Überfahrt
Rottach-Egern, Germany
€2300 per month
Once you click the apply button, one of our wonderful career consultants will be notified of your interest in this position and will get back to you within two business days. When you qualify for the placement, the next step will be an introductory call to see if we can meet your expectations.

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