Front Office Manager for 5* Schloss Hotel

Detailed description

What Disitnguishes you:

warm and loving guest care as well as care for regular and VIP guests
Shift management and operational support of your front office and reservation team on your own
you coordinate the arrival and departure of the guests
Conduct employee training and employee assessment
Incorporate new employees and integrate them into the team
close cooperation with our revenue manager
Resolve guest complaints in a guest-oriented manner
You guarantee good communication with the departments, external service providers and partners.

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Placement Remarks

What we offer:

Permanent employment
Sunday and holiday surcharges
5-day working week
Free staff catering
provision of staff accommodation on request
a family team in which you support and learn from each other
independent and responsible work
a transparent and personal leadership style

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3500 gross pm
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You bring that with you:

Completed training in the hotel industry and first management experience as a front office manager or several years of experience as a deputy front office manager
very good knowledge of spoken and written German
good handling of MS Office program and Protel desirable
Dedication, commitment and "hands on" mentality

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Fleesensee Schlosshotel GMBH
North East Germany
RD - Reception - management
Once you click the apply button, one of our wonderful career consultants will be notified of your interest in this position and will get back to you within two business days. When you qualify for the placement, the next step will be an introductory call to see if we can meet your expectations.

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